Refund Policy
Effective date: 2026-09-16
This refund policy applies to all services offered by Camprent as published on our website.
At Camprent, we strive to provide a fair refund policy for our camping equipment rental services.
Eligibility for Refunds
Refunds are available for cancellations made within the specified timeframe. Ensure your booking meets the eligibility criteria outlined in our policy.
Exclusions from Refunds
Certain items, such as personalized gear or last-minute bookings, may not be eligible for refunds. Please check our full policy for details.
How to Request a Refund
To request a refund, please contact our support team with your booking details and cancellation request.
Refund Processing Time
Once your cancellation request is approved, refunds will be processed within 5-7 business days to the original payment method.
Cancellation Policy
If you need to cancel your booking, please do so at least 48 hours before your scheduled collection time to qualify for a refund.